.svg)
.svg)
.svg)
Interactive manuals
Upgrade customer experience with media-rich online manuals that are always at hand
As part of your white label solution with Onics, you can choose to offer customized online, interactive manuals that ensure a better product onboarding experience while reflecting the high quality of your offering.
These manuals are easily accessed by your customers online via a link or QR code so they are always at hand on a smartphone or other device, and they can easily be customized to your brand design as part of your white label agreement.
Make updated manual content instantly available to your customers
Because the interactive manuals are online, edits you make in them will instantly be updated in your customers' manuals, ensuring they always have the newest information.
This could be important updates in software upgrades, security guidelines, or troubleshooting tips for current issues.
Go paperless and save resources – internally and environmentally
If you are already managing physical printed manuals, you probably know that it is nearly impossible to avoid waste. Outdated manuals will have to be scrapped, and manuals not in use will have to be stocked somewhere.
But when using the interactive manuals, you can avoid these logistical challenges as your manuals exist online. At the same, you can save a lot of paper by not having to print while also reducing ink consumption.
- Cut down on printing costs
- Avoid having to scrap outdated manuals
- No need for physical manual storage
- Reduce ink consumption
Collect valuable 1st party customer data to make better decisions
A key benefit of the interactive manuals, compared to traditional manuals, is your ability to track the use of your manuals and collect 1st party data about your customers and their preferences.
This way, you can gain new insights about your customers that you can use to improve your offerings and communications further.
We provide you with a personal dashboard where you can access key statistics about your customers’ use of your manuals, such as most visited content, number of sessions, sessions per country, and much more.
Experience an interactive manual for yourself
In Onics, we have created interactive manuals for our products in our frient brand.
Scan the QR code to try out these manuals for yourself and discover how an interactive manual works and can look like. Remember you can customize your own manuals to fit your brand's look.
